Demo video: https://drive.google.com/file/d/1TPqBR-DsDw3j4aOI26plj3Md_kr4RsKz/view?usp=sharing


This feature allows radiologists to use Microsoft Word to write reports with full formatting control. It replaces the current editor with a Word-based workflow where reports can be downloaded with pre-filled data, edited in Word, and automatically synced back into the system.


⚠️ Important: This feature currently works only on Windows systems with Microsoft Word installed.
Support for Mac will be added in a future release.

How to Enable and Set Up


1. 

Create a Word-Based Template

  • Go to Templates > Add New Template.

  • Set the template type to Word.

  • Upload a .docx file with dynamic variables like {patient_name}, {test_name}, etc.

  • These variables will be auto-filled when the file is downloaded for a specific report.


2. Assign the Template

  • Link the template to the relevant radiology test in report settings.


?️ Local Interfacing Application Setup (Windows Only)


To enable syncing of Word files back to the system, a local interfacing application must be installed on the user’s machine. Without this, Word-based reporting will not work.

Download Package : https://drive.google.com/file/d/1ijuk2JyP3VMur4ubkEmeuzeMqpW2FO34/view?usp=sharing


? Setup Instructions

  1. Place the file

    Copy the provided file to the following location:

C:\livehealth\client_agent\
  1. Run the .reg file as Administrator

    • Right-click on C:\livehealth\client_agent\winword.reg

    • Select “Run as administrator”

    • Confirm any prompts shown by Windows

  2. ✅ Once done, Word-based reporting will work if Microsoft Word is installed and configured properly.


Currently available for Windows onlyMac support is coming soon.

Editing and Syncing the Report

  • On the report screen, click Download Word File.

  • The Word file will open with patient and test details pre-filled.

  • Edit the content directly in Microsoft Word.

  • Click Save — the system will automatically detect the changes and sync the file.

  • The synced report will be converted into a PDF and shown for preview.


Report Status and Authorship

  • After downloading: status = Partially Completed

  • After sync: status = Completed

  • You can preview and authenticate the report once completed.

  • If another user wants to edit, they must click Take Authorship. Only the current author’s changes will be accepted.


Supported Variables for Word Templates


Use these variables inside the Word file using curly brackets {}:


Patient

patient_name, gender, age, date_of_birth, patient_id, mrn, contact, address


Doctor

doctor_name, designation, organization_name, organization_address, organization_contact


Test

test_name, test_code, department, sample_type


Lab

lab_name, lab_address, lab_contact


Billing

referral_doctor, billing_org


Let the support team know if you want to add more fields.


FAQs


Q: Does this work on Mac?

No, this is currently supported only on Windows. Mac support will be added later.


Q: Is Microsoft Word required?

Yes, editing and syncing work only if Microsoft Word is installed.


Q: What if the local app isn’t installed?

 If the application is not installed, we won't even be able to download the report .docx files as well



Q: Can multiple users edit the same report?

No. Only one user with authorship can sync changes. Others must take authorship to continue.


Q: Can I preview the report before submitting?

Yes, a PDF version is generated after syncing.


Q: Is this available for all reports?

No, only for reports where the template type is set to Word.