Hi Team,

AI Report Format Entry is now live on support dashboard.


What’s New?

This tool allows users to configure report formats by simply uploading a PDF, drastically reducing manual effort.


Why This Matters:

Creating report formats has been a time-consuming task for our chat support and onboarding teams. This tool is a game-changer, empowering us to onboard customers faster while freeing up our teams for more impactful work.


Next Steps:

Test the tool and share your feedback to help us improve before a broader roll out.


Key Details:

  • In Beta Testing: Available currently for internal users on support dashboard.
  • Supported Pathology Parameters:
    • Test with Normal Range
    • Test with Descriptive Range
    • Descriptive (No Ranges)
    • List Field
  • Number of Pages Supported: We currently support for PDFs up to 3 pages. For PDFs with more than 3 pages, we are figuring out the approach and will update you.
  • Not supported for PDFs with multiple tests: Please do not test with PDFs that have multiple tests as it currently not supported.
  • Edit Report: It works in the same manner for edit report. Please note the test name and department names are also replaced.


Demo Video: https://drive.google.com/file/d/1_cW_ZCBI_omjRpTzytbrhjdctiESRuoC/view?usp=sharing