Getting Started

DOB Search Format Updated for US Region
What’s New: DOB search format has been updated based on region. What Changed: For users on the US server, the DOB search format is now MMDDYYYY. For ...
Mon, 14 Apr, 2025 at 10:39 AM
Registration Settings Access Now Managed Separately
We’ve made a change to how access to Registration Settings is controlled. Earlier, any user with admin access could manage registration settings. This is no...
Mon, 14 Apr, 2025 at 10:41 AM
? New Feature: Dismiss Test Support (For CC & Org Login)
We’ve introduced a new enhancement in the Order Update Flow that allows users from CC Login & Org Login to dismiss individual tests based on access p...
Tue, 15 Apr, 2025 at 4:17 PM
Phlebotomist Mileage Report – Enhanced for Billing & Claims
Overview We’ve enhanced the Phlebotomist Mileage Report to make it more comprehensive and suitable for billing and insurance claims processing. This update...
Tue, 15 Apr, 2025 at 4:20 PM
Main Org Improvements – Shared Access & Billing Enhancements
Overview We’ve enhanced the Main Org & Sub Org framework to support shared billing, registration, and accession workflows. These updates are designed t...
Tue, 15 Apr, 2025 at 4:23 PM
Order Update Enhancements –Amount Edits & Payment Visibility
Overview We’ve expanded the capabilities of the New Order Update Flow to give users more control over financial adjustments and better visibility into paym...
Tue, 15 Apr, 2025 at 4:30 PM
Organisations Email Templates - Customisation Support
What's New: We've now enabled the customisation of email templates used for communication between labs and their associated organisations. Key ...
Sat, 17 May, 2025 at 7:50 PM
Enhanced AOE Form Functionality - Conditional Flows, Confirmation Messages, and Pre-filling
Overview: This document details the new capabilities added to the Add/Edit Order (AOE) form, introducing support for skip-to conditions (conditional workfl...
Sat, 17 May, 2025 at 8:28 PM
OTP Verification Before Sample Collection
What Problem Are We Solving? Phlebotomists (phlebos) have a busy job. But sometimes, the cash collected from patients doesn’t match what was actually bille...
Tue, 27 May, 2025 at 2:54 PM
"Collect" & "Collect and Print" Setting in Accession
We've introduced a new setting in the Accession Settings that allows labs to switch between Collect and Collect & Print options. This is especially ...
Tue, 27 May, 2025 at 3:35 PM