FAQ
Feature Overview We’ve enhanced the barcode printing functionality in the system to allow multiple barcodes to be printed per sample. This helps streamline...
Tue, 29 Apr, 2025 at 7:26 PM
You can now upload multiple different types of documents for a single patient directly during patient registration. These documents include: • Test ...
Tue, 20 May, 2025 at 4:28 PM
The Claim Management workflow for US billing has been enhanced, now supporting manual submission, live tracking, and detailed editing of claim data. These u...
Wed, 23 Apr, 2025 at 9:28 AM
A new Smart Antibiotic Recommendation feature is now available in the ABR (Antibiotic Resistance) reporting module. It automatically suggests suitable antib...
Wed, 23 Apr, 2025 at 9:47 AM
The "Restrict Tests for Appointments & Home Collection" feature allows labs to configure which tests are eligible for booking under the Home C...
Wed, 23 Apr, 2025 at 9:55 AM
Overview The ICD Matrix Selection feature allows users to define up to 12 ICD codes at the order level and then select applicable ones for each test using ...
Tue, 13 May, 2025 at 5:22 PM
1. What is this feature? This feature allows users to update the insurance information for existing orders directly from the Registration screen. Users now...
Sun, 27 Apr, 2025 at 7:42 AM
Overview We’ve extended the Custom Template functionality to the Summary View in Financial Reports. Previously, this was only available in the Details View...
Wed, 30 Apr, 2025 at 10:59 AM
Feature Purpose This setting allows users to input a full ZIP+4 format (e.g., 12345-6789) in the Zipcode field for countries like the US, where such deliver...
Fri, 16 May, 2025 at 3:47 PM
Purpose: The Operations Dashboard now includes a powerful Historical View that provides a detailed, multi-dimensional summary of reports over time. This hel...
Fri, 16 May, 2025 at 3:51 PM