FAQ

How to Use the Shared Report Provider Feature
The shared report provider feature helps manage and generate reports when tests are distributed across multiple providers, each handling different tests. ...
Wed, 5 Feb, 2025 at 3:31 PM
Manual Sample Rerun
Feature Overview:  In the next release of the sample rerun feature, we have introduced manual sample rerun. Now, users can manually initiate a rer...
Tue, 11 Feb, 2025 at 11:21 PM
How to create Organization, Referrals, and Signing Doctor using NPI
Feature Overview We’re making it easier and quicker to create signing doctors, referral doctors, and organizations in the US by using the NPI. This feature...
Mon, 24 Feb, 2025 at 5:04 PM
US Region Translations
We are translating terminology of Signing Doctor to Validator for US Region.  There would be following changes in the default terms: 1. Signing Doct...
Tue, 18 Feb, 2025 at 6:29 PM
B2B Report Communication via WhatsApp
Overview: Report Ready Communication via WhatsApp, enables automatic report delivery to organisations/ referrals through WhatsApp. This capability is desig...
Thu, 20 Feb, 2025 at 12:57 AM
Test Pick List
What is the Test Pick List? The Test Pick List makes test selection faster and hassle-free. Instead of manually searching for tests, users can pick th...
Fri, 21 Feb, 2025 at 1:00 PM
Capture Consent on Phlebotomist Mobile App
Collect Patient Consent Directly from the Phlebotomist App We’ve made it easier for phlebotomists to collect patient consent—right from their mobile app! N...
Fri, 21 Feb, 2025 at 3:03 PM
Enabling Collection Reports Access for Front Desk Staff
We’ve made it easier for front desk staff to track finances without needing full finance permissions. With the Collection Reports feature, registration...
Tue, 25 Feb, 2025 at 3:23 PM
How to enable auto rerun
Feature Overview Auto Rerun allows labs to set predefined rules to automatically rerun test samples when results exceed specific thresholds. This helps red...
Tue, 4 Mar, 2025 at 10:27 PM
Consolidated Patient Overview – All Patient Reports in One Place!
Keeping track of a patient’s reports, history, and trends used to mean switching between multiple pages—wasting valuable time. Not anymore! Introducing the...
Mon, 10 Mar, 2025 at 11:46 PM