Support FAQ's
This folder contains daily FAQ's with solutions steps from Support team
You can easily update a patient’s Age and Report Timings directly from the Operations → Waiting List section using the Update Report Info option. Foll...
Mon, 6 Oct, 2025 at 9:00 PM
How to Update User Access You can add or update user access directly from the User Management section. Follow the steps below (or refer to the attached...
Thu, 23 Oct, 2025 at 4:39 PM
At times, you may come across situations where a specific test is not available in the system, but the patient has requested it. In such cases, you can quic...
Sun, 26 Oct, 2025 at 7:49 PM
If you want to export or review the billing or collection data for your lab, you can easily do so from the Financial Reports section. The Billing section...
Sun, 26 Oct, 2025 at 8:20 PM
At times, you may require detailed financial data that not only includes the overall billing information but also provides a breakdown of each test. In such...
Sun, 26 Oct, 2025 at 8:40 PM